Previous incidents

June 2024
Jun 14, 2024
1 incident

Temporary DNS outage

Downtime

Resolved Jun 14 at 04:08pm UTC

Today at approximately 15:14:10 UTC for EU and 15:15:16 UTC for US our services experienced degradation that lasted for under 60 seconds. The root cause was an incorrect DNS change, meaning that for under a minute the DNS record for our API was not present. Any customer making an uncached DNS lookup within that timeframe therefore received no response, leading to errors relating to DNS lookup that would continue for up to 15 minutes after the initial issue had been resolved. We apologize for ...

6 previous updates
May 2024
May 02, 2024
1 incident

Enrichment API (US) is down

Downtime

Resolved May 03 at 12:19am UTC

Enrichment API (US) recovered.

7 previous updates
April 2024
Apr 17, 2024
1 incident

Enrichment API (EU) is down

Downtime

Resolved Apr 17 at 04:57pm UTC

Enrichment API (EU) recovered.

1 previous update
Apr 15, 2024
1 incident

Enrichment API (US) and Enrichment API (EU) are down

Downtime

Resolved Apr 16 at 05:48pm UTC

Enrichment API (EU) recovered.

17 previous updates
Apr 13, 2024
1 incident

Enrichment API (US) is down

Downtime

Resolved Apr 13 at 05:26pm UTC

Enrichment API (US) recovered.

5 previous updates
Apr 12, 2024
1 incident

Enrichment API (US) and Enrichment API (EU) are down

Downtime

Resolved Apr 12 at 10:51pm UTC

Enrichment API (US) recovered.

3 previous updates
Apr 11, 2024
1 incident

Enrichment API (US) and Enrichment API (EU) are down

Downtime

Resolved Apr 11 at 07:39pm UTC

Enrichment API (US) recovered.

15 previous updates
Apr 05, 2024
1 incident

Enrichment API (US) is down

Downtime

Resolved Apr 05 at 05:30pm UTC

Enrichment API (US) recovered.

1 previous update